Shipping policy
Thank you for shopping at Plannafy. Below is everything you need to know about how we handle shipping for your orders.
Shipping Options
We offer free standard international shipping on all orders.
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Standard Shipping: 2 to 8 business days (depending on location)
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We currently ship to most countries worldwide
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We do not charge any shipping fees
Order Processing
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Orders are processed and shipped within 1–2 business days
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You will receive an email confirmation once your order has shipped, including tracking information (if available)
Customs & Duties
International orders may be subject to customs fees, import taxes, or other charges depending on your country’s regulations. These fees are the responsibility of the customer and are not included in our product or shipping costs.
Shipping Address
Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to factors outside our control (e.g., customs, postal disruptions, weather). If your order hasn't arrived within 10 business days, please contact us.
Contact Us
If you have any questions about shipping or your order status, contact us:
Email: hello@plannafy.com